ADA AI — Account Deletion

1. Deleting Your Account from Within the App

To delete your account, log in to getadaai.com and go to Account → Delete account. Once you enter your password or confirmation text, your account is deleted immediately and permanently.

2. Requesting Account Deletion Without Logging In

If you cannot log in, send an email to [email protected] from your registered email address with the subject 'Account deletion'; we will verify your identity and delete your account.

3. What Gets Deleted

When your account is deleted, the following data is permanently purged immediately:

• Your chat history and all messages

• Your team tasks and specialist agent steps

• Synthesis reports and revisions

• Canvas documents and document version history

• Chat summaries and context memory

• Attached files (images, PDFs, spreadsheets)

• Stored AI provider API keys and credentials

• Profile picture, active sessions and personal access tokens

• Subscription records

4. What Is Retained and Anonymized

Usage logs (token consumption and quota tracking) are kept permanently detached from your identity (anonymized) for aggregate platform audit and capacity statistics.

Invoices and payment tax records are retained by our authorized payment processor for as long as required by applicable commercial and tax law.